Refund Policy
Information about refunds and how to request them
How to Request a Refund
For refunds, please contact FreightToolkit support at matt@freighttoolkit.com using the email address associated with your account. Be sure to include your account information and a brief explanation of your request.
Team Account Refunds
For team accounts, refunds will be issued as account credit and automatically applied to the next invoice when team members are removed.
Processing Time
We handle all refund requests on a case-by-case basis and aim to respond within 3 business days.
Need Help? If you have any questions about our refund policy or need assistance with your account, don't hesitate to reach out to our support team.
Last updated: 8/14/2025